Return Policy

Last Updated: 05/28/2026

30-Day Return Window

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days of receiving it for a full refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must meet the following requirements:

• The item must be in the same condition you received it (unused, unworn, unwashed, and with tags attached)

• It must be in the original packaging

• You must provide the original receipt or proof of purchase (order number)

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable software or digital products

• Perishable goods (such as food, flowers, or supplements)

• Personal care or hygiene products

• Customized or personalized items

How to Start a Return

To start a return, please contact us at:

Email: imlolmasterlol@gmail.com

Phone: 309-391-3406

Include your order number and the reason for the return in your message. Once we review your request, we’ll send you return instructions and a return shipping label if applicable.

Return Shipping Costs

• If the return is due to our error (wrong item, damaged item, or defective product), we’ll cover the return shipping costs.

• If you’re returning an item for any other reason, you’ll be responsible for the return shipping costs.

• Refunds will not include original shipping charges unless the return is due to our error.

Refund Process

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within [5–7 business days] to your original method of payment

• You should see the credit appear in your account within [10–14 business days], depending on your bank or card issuer

Exchanges

We only replace items if they are defective or damaged. If you need a different size, color, or product, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:

Email: imlolmasterlol@gmail.com

Phone: 309-391-3406

We’ll arrange for a replacement or full refund at no cost to you.

Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account or credit card statement again

2. Contact your credit card company — it may take time before the refund posts

3. Contact your bank — processing times vary by institution

4. If you’ve done all of the above and still haven’t received your refund, contact us at the email or phone number above

If you have any questions about our Return Policy, please contact us: